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TIFF Orthophoto Uploads Fail via Sharepoint Integration

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TIFF Orthophoto Uploads Fail via Sharepoint Integration

Diagnose and resolve issues when TIFF orthophotos do not upload successfully via Sharepoint integration in Infrakit.

Last updated on 11 Jun, 2026

If you try to upload an orthophoto (.tif or .tiff file) to Infrakit using a connected Sharepoint folder, you may find that the file does not appear as an orthophoto or is not processed as expected. This article helps you diagnose and resolve the issue.

Common Symptoms

  • TIFF or TIF orthophoto uploaded from Sharepoint does not appear in the Orthophotos section.

  • No error message is shown, but the file is missing or not recognized as an orthophoto.

Causes

Orthophoto files uploaded via Sharepoint integration are not automatically processed as orthophotos in Infrakit. Only files uploaded through the Infrakit web interface are recognized and processed correctly as orthophotos.

This is a current limitation of the Sharepoint integration. Other file types may sync as expected, but orthomosaic files (GeoTIFFs) require direct upload to Infrakit for proper processing.

Solutions

1
Download the TIFF orthophoto from Sharepoint
Locate the orthophoto file in your Sharepoint folder and download it to your local device.
2
Log in to Infrakit Web
Access your project using the Infrakit web interface.
3
Upload the orthophoto directly
Navigate to the Orthophotos section and upload the TIFF file using the Infrakit uploader.

After direct upload, your orthophoto will appear and process correctly in Infrakit.

Verification

Once uploaded directly, the orthophoto should be visible in the Orthophotos section. You can view and use it on your project map as expected.

Prevention

  • Always upload orthophotos (TIFF, TIF, JP2) directly to Infrakit via the web interface, not via Sharepoint integration.

  • Check the Orthophotos section after uploading to confirm successful processing.

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