1. Improved location
Open your device “Settings” by clicking the gear icon:
Open “Connections”:
Scroll to bottom of the Connections page and select “Location”:
And check that your Location is “On”, and click “Improve accuracy” link:
In Improve accuracy -page enable both Wi-Fi scanning and Bluetooth scanning:
2. Automatic time
Open your device “Settings” in Many tab by clicking the gear icon:
In Settings, open “General Management”:
In page “General Management”, open “Date and Time”:
Check that “Automatic date and time” is enabled:
3. Set on automatic updates
4. In case you encounter problems with your device and TRUCK™ app, please also verify that the app is not automatically closed by the device:
4.1 TRUCK™ app should not be within the list of Apps Not Optimized
Open your device “Settings” in Menu tab by clicking the gear icon:
In Settings, open “Apps”:
Scroll to Infrakit TRUCK™ app and Click it:
In Infrakit TRUCK™ App info, click on “Battery”:
Verify, that “Allow background activity” is enabled, and Click on “Optimize battery usage”:
Verify that Infrakit TRUCK™ is not found on the list. If it is, remove it by clicking on it.
4.2 TRUCK™ app should not be in the list of always sleeping apps in device care
Open your device “Settings” in Menu tab by clicking the gear icon:
In Settings, open “Device Care”:
In “Device care” Select Battery, and the open a selection list by clicking on the three dots on the upper right corner “Settings”:
In Device Care Battery Settings, Open Sleeping apps.If you see Infrakit TRUCK™ app in this list. If it is, remove it by selecting Infrakit TRUCK™ and selecting “Remove”: